IP telephony, also referred to as VoIP (Voice over Web Protocol), is a know-how that permits customers to make and obtain telephone calls utilizing an web connection as an alternative of a conventional telephone line. This know-how converts voice indicators into digital information packets which can be transmitted over the web, eliminating the necessity for bodily telephone traces and enabling calls to be created from wherever with an web connection.
IP telephony gives quite a few advantages over conventional telephone techniques, together with price financial savings, elevated flexibility, and enhanced options. Companies can considerably scale back their telecommunication bills through the use of IP telephony, as they solely pay for the web connection and never for separate telephone traces. Moreover, IP telephony permits for better flexibility as staff could make and obtain calls from any location with an web connection, enabling distant work and versatile work preparations. Furthermore, IP telephony techniques typically include superior options reminiscent of voicemail, name forwarding, and video conferencing, offering companies with a extra complete and environment friendly communication answer.