Stay chat chat, also known as reside chat or on-line chat, is a type of synchronous communication that enables real-time text-based conversations between a number of individuals over the web. It’s generally used for buyer help, gross sales, and technical help on web sites and cell purposes.
Stay chat chat provides quite a few advantages. It offers quick help to prospects, which might result in elevated satisfaction and loyalty. It additionally permits companies to proactively interact with potential prospects, qualify leads, and shut offers extra effectively. Moreover, reside chat chat may be built-in with different buyer relationship administration (CRM) programs to offer customized experiences and monitor buyer interactions.