An automatic attendant is a telecommunication system that solutions and directs cellphone calls with out human intervention. It is usually often known as an auto attendant, IVR (interactive voice response) system, or digital receptionist.
Automated attendants are utilized by companies of all sizes to enhance customer support, cut back prices, and improve effectivity. They are often programmed to deal with quite a lot of duties, akin to greeting callers, offering info, taking messages, and transferring calls to the suitable extension.
