An auto attendant is a phone system characteristic that solutions incoming calls and directs them to the suitable individual or division. It’s a digital receptionist that may present callers with info, resembling the corporate’s hours of operation, and also can accumulate caller info, resembling their identify and telephone quantity.
Auto attendants are an essential a part of any enterprise’s telephone system. They may help to enhance customer support by offering callers with a fast and straightforward solution to attain the fitting individual or division. They’ll additionally assist to avoid wasting companies cash by lowering the necessity for dwell receptionists.
