Telefonie cloud, often known as cloud-based telephony, is a sort of telecommunications service that makes use of the cloud to supply voice, video, and different communication companies to companies and customers. Not like conventional telephone techniques that depend on bodily {hardware}, resembling PBX techniques, cloud-based telephony is hosted within the cloud and might be accessed from anyplace with an web connection.
Cloud-based telephony gives an a variety of benefits over conventional telephone techniques, together with: