7+ Essential Features of 3CX v16 for Enhanced Business Communication

3CX v16 is the most recent model of the favored open-source Unified Communications platform, 3CX. It’s a software-based PBX that may be put in on an area server or within the cloud. 3CX v16 gives a variety of options, together with voice, video, chat, and fax. Additionally it is extremely customizable and could be built-in with quite a lot of different enterprise functions.

3CX v16 is a big improve over earlier variations of the software program. It contains many new options and enhancements, resembling:

A brand new internet consumer that’s sooner and extra user-friendly.
Improved video conferencing capabilities, together with assist for as much as 100 individuals.
Enhanced safety features, together with assist for TLS 1.3 and SRTP.
A brand new cellular app that gives full entry to all of 3CX’s options.

3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s straightforward to make use of, handle, and customise, and it gives a variety of options at an inexpensive value.

1. Open supply

3CX v16 is an open-source Unified Communications platform. Which means it’s free to obtain and use, which makes it an economical choice for companies of all sizes. Open supply software program is usually developed by a group of volunteers, which implies that it’s usually extra dependable and safe than proprietary software program. As well as, open supply software program could be custom-made to satisfy the particular wants of a enterprise.

Value financial savings: Open supply software program can save companies cash on software program licensing charges. This is usually a important value financial savings for companies that use numerous software program.
Flexibility: Open supply software program could be custom-made to satisfy the particular wants of a enterprise. This flexibility permits companies to tailor their software program to their particular workflows and processes.
Safety: Open supply software program is usually safer than proprietary software program. It’s because the open supply group can assessment and audit the code for safety vulnerabilities.
Reliability: Open supply software program is usually extra dependable than proprietary software program. It’s because the open supply group can repair bugs and points rapidly.

General, 3CX v16 is an economical, versatile, and safe Unified Communications platform. It’s a nice choice for companies of all sizes which can be on the lookout for a dependable and inexpensive approach to enhance their communications.

2. Cloud-based

3CX v16’s cloud-based deployment choice gives a number of advantages to companies, together with:

Diminished prices: Cloud-based deployments can save companies cash on {hardware} and IT employees. It’s because the cloud supplier is accountable for sustaining the {hardware} and software program, and companies solely pay for the assets they use.
Elevated flexibility: Cloud-based deployments supply companies better flexibility than on-premises deployments. It’s because companies can scale their cloud-based deployments up or down as wanted, they usually can entry their knowledge and functions from wherever with an web connection.
Improved reliability: Cloud-based deployments are sometimes extra dependable than on-premises deployments. It’s because cloud suppliers have redundant methods and infrastructure in place to make sure that their companies are at all times out there.
Enhanced safety: Cloud suppliers usually have extra strong safety measures in place than companies can implement on their very own. It’s because cloud suppliers have the assets and experience to spend money on the most recent safety applied sciences and practices.

General, 3CX v16’s cloud-based deployment choice gives a number of advantages to companies. These advantages embrace decreased prices, elevated flexibility, improved reliability, and enhanced safety.

3. Unified communications

Unified communications (UC) is the mixing of a number of communication channels, resembling voice, video, chat, and fax, right into a single platform. This permits companies to consolidate their communications and enhance collaboration. 3CX v16 is a UC platform that provides a variety of options, together with:

Voice: 3CX v16 gives a full-featured PBX system, together with name routing, voicemail, and auto-attendant.
Video: 3CX v16 helps video conferencing with as much as 100 individuals.
Chat: 3CX v16 gives a web-based chat consumer that enables customers to speak with one another in actual time.
Fax: 3CX v16 helps fax over IP (FoIP), which permits companies to ship and obtain faxes over the web.

By consolidating their communications onto a single platform, companies can enhance collaboration and scale back prices. For instance, staff can use 3CX v16 to make and obtain calls, ship and obtain faxes, and chat with one another, all from a single interface. This could save companies cash on {hardware} and software program prices, and it could additionally enhance productiveness.

Along with the associated fee financial savings and productiveness advantages, UC may also assist companies enhance customer support. For instance, companies can use 3CX v16 to create a name middle that enables clients to succeed in the proper particular person rapidly and simply. This could result in elevated buyer satisfaction and loyalty.

General, UC is a beneficial device that may assist companies enhance collaboration, scale back prices, and enhance customer support. 3CX v16 is a number one UC platform that provides a variety of options and advantages.

4. Customizable

The customizability of 3CX v16 is one in every of its key strengths. It permits companies to tailor the platform to their particular wants, which may result in elevated productiveness and effectivity. For instance, companies can add customized modules to combine 3CX v16 with their CRM or ERP system. This could enable staff to entry buyer knowledge or order data straight from throughout the 3CX v16 interface. Moreover, companies can develop their very own customized integrations to attach 3CX v16 with different functions or companies.

Flexibility: The customizability of 3CX v16 provides companies the pliability to adapt the platform to their distinctive necessities. This may be particularly helpful for companies with complicated or specialised communication wants.
Diminished prices: By creating their very own customized integrations, companies can scale back prices by eliminating the necessity for costly third-party software program or companies.
Improved effectivity: Customized integrations can assist companies enhance effectivity by automating duties and streamlining workflows.
Enhanced collaboration: Customized integrations can assist companies enhance collaboration by connecting 3CX v16 with different functions and companies that staff use each day.

General, the customizability of 3CX v16 is a beneficial characteristic that may assist companies enhance their communications and collaboration. By tailoring the platform to their particular wants, companies can enhance productiveness, scale back prices, and enhance customer support.

5. Cellular app

The 3CX v16 cellular app is a strong device that enables customers to entry all the platform’s options from their smartphones or tablets. This contains the power to make and obtain calls, ship and obtain messages, take part in video conferences, and entry their voicemail. The cellular app can be extremely customizable, permitting customers to tailor the interface to their particular wants.

The 3CX v16 cellular app is a necessary device for companies that wish to keep linked on the go. It permits staff to work from wherever, at any time. The cellular app additionally makes it straightforward for companies to collaborate with clients and companions. For instance, companies can use the cellular app to conduct gross sales calls, present buyer assist, or host webinars.

The 3CX v16 cellular app is a beneficial asset for any enterprise that wishes to enhance its communications and collaboration. It’s a highly effective device that may assist companies improve productiveness, scale back prices, and enhance customer support.

6. Safety

3CX v16 takes safety very severely. It contains a variety of safety features to guard companies from knowledge breaches and different safety threats. These options embrace:

TLS 1.3: TLS 1.3 is the most recent model of the Transport Layer Safety protocol. It offers sturdy encryption for knowledge transmitted over the web.
SRTP: SRTP is the Safe Actual-time Transport Protocol. It offers encryption for real-time media site visitors, resembling voice and video calls.
WebRTC: WebRTC is a web-based know-how that enables browsers to speak with one another in actual time. 3CX v16 makes use of WebRTC for its video conferencing characteristic. WebRTC contains a variety of safety features, resembling encryption and authentication.

These safety features make 3CX v16 a safe alternative for companies of all sizes. Companies can relaxation assured that their knowledge is protected when utilizing 3CX v16.

Along with the safety features listed above, 3CX v16 additionally contains a variety of different safety measures, resembling:

Common safety updates: 3CX v16 is recurrently up to date with the most recent safety patches. This helps to guard companies from the most recent safety threats.
Safety audits: 3CX v16 is recurrently audited by impartial safety consultants. This helps to make sure that the platform is safe and that it meets the best safety requirements.
Buyer assist: 3CX v16 is backed by a crew of skilled buyer assist engineers. These engineers can assist companies with any safety points that they might encounter.

3CX v16 is a safe Unified Communications platform that companies can belief. It contains a variety of safety features to guard companies from knowledge breaches and different safety threats. Companies can relaxation assured that their knowledge is protected when utilizing 3CX v16.

7. Help

Companies depend on their communications methods to remain linked with clients, companions, and staff. When there’s a drawback with the communications system, it may be a serious disruption to enterprise operations. That is why it is necessary to have a dependable assist crew that may assist companies resolve points rapidly and effectively.

3CX v16 gives companies peace of thoughts realizing that they’ve entry to a crew of skilled assist engineers who can assist them with any points that they might encounter. This assist is offered 24/7, so companies can relaxation assured that they are going to at all times be capable of get the assistance they want, once they want it.
The 3CX assist crew is very educated and skilled in all features of 3CX v16. Which means they will rapidly and effectively resolve any points that companies might encounter. The assist crew can be out there to offer companies with recommendation and steering on the right way to get essentially the most out of 3CX v16.
3CX v16’s assist crew is dedicated to offering companies with the absolute best assist expertise. The crew is responsive, useful, and at all times keen to go the additional mile to assist companies resolve their points.
Companies that use 3CX v16 could be assured that they’ve entry to the absolute best assist within the trade. The 3CX assist crew is devoted to serving to companies succeed, and they’re at all times out there to lend a serving to hand.

In conclusion, 3CX v16’s assist is a beneficial asset for companies. It provides companies peace of thoughts realizing that they’ve entry to a crew of skilled assist engineers who can assist them with any points that they might encounter. The assist crew is offered 24/7, and they’re dedicated to offering companies with the absolute best assist expertise.

FAQs about 3CX v16

This part solutions continuously requested questions (FAQs) about 3CX v16. These questions deal with widespread issues or misconceptions about 3CX v16.

Query 1: What’s 3CX v16?

Query 2: What are the advantages of utilizing 3CX v16?

3CX v16 gives a number of advantages for companies, together with:

Value financial savings: 3CX v16 is open supply, which implies that it’s free to obtain and use. This could save companies a big amount of cash on software program licensing charges.Flexibility: 3CX v16 could be deployed on-premises or within the cloud. This provides companies the pliability to decide on the deployment choice that greatest meets their wants.Unified communications: 3CX v16 gives a variety of unified communications options, together with voice, video, chat, and fax. This permits companies to consolidate their communications onto a single platform.

Query 3: How can I get began with 3CX v16?

There are two methods to get began with 3CX v16:

Obtain the free version: You’ll be able to obtain the free version of 3CX v16 from the 3CX web site. The free version contains all the fundamental options of 3CX v16, however it’s restricted to a most of 10 customers.Buy a industrial license: In the event you want greater than 10 customers, you will want to buy a industrial license. Industrial licenses can be found in quite a lot of sizes, they usually supply a variety of further options, resembling assist for extra customers, extra concurrent calls, and extra space for storing.

Query 4: What are the system necessities for 3CX v16?

The system necessities for 3CX v16 are as follows:

Working system: Home windows Server 2012 R2 or later, CentOS 7 or later, Debian 10 or later, or Ubuntu 18.04 or later.CPU: Intel Core i5 or equal.Reminiscence: 8GB RAM.Storage: 250GB free laborious drive house.

Query 5: How do I improve to 3CX v16?

Upgrading to 3CX v16 is an easy course of. You’ll be able to obtain the most recent model of 3CX v16 from the 3CX web site and observe the directions within the set up information.

Query 6: The place can I get extra details about 3CX v16?

You will get extra details about 3CX v16 from the next assets:

3CX web site: https://www.3cx.com/3CX documentation: https://www.3cx.com/docs/3CX boards: https://www.3cx.com/group/

Abstract of key takeaways or ultimate thought

Transition to the subsequent article part

For extra details about 3CX v16, please go to the 3CX web site.

Recommendations on Utilizing 3CX v16

3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. Listed here are a couple of suggestions that can assist you get essentially the most out of 3CX v16:

Tip 1: Use the net consumer. The 3CX v16 internet consumer is a good way to entry all the platform’s options out of your browser. The net consumer is straightforward to make use of and offers a constant expertise throughout all units.

Tip 2: Benefit from the cellular app. The 3CX v16 cellular app means that you can entry all the platform’s options out of your smartphone or pill. The cellular app is a good way to remain linked when you’re on the go.

Tip 3: Use the decision recording characteristic. The 3CX v16 name recording characteristic means that you can report your requires later playback. This characteristic is nice for coaching functions or for resolving buyer disputes.

Tip 4: Combine 3CX v16 together with your CRM system. Integrating 3CX v16 together with your CRM system can assist you enhance your customer support. When 3CX v16 is built-in together with your CRM system, you may click on to name your clients straight out of your CRM system.

Tip 5: Use the video conferencing characteristic. The 3CX v16 video conferencing characteristic means that you can host video conferences with as much as 100 individuals. This characteristic is nice for distant conferences or for collaborating with colleagues in several places.

Abstract: By following the following tips, you may get essentially the most out of 3CX v16 and enhance your communications and collaboration.

Conclusion: 3CX v16 is a strong and versatile Unified Communications platform that may assist companies of all sizes enhance their communications and collaboration. It’s straightforward to make use of, handle, and customise, and it gives a variety of options at an inexpensive value.

Conclusion

3CX v16 is a big improve over earlier variations of the software program. It contains many new options and enhancements, resembling a brand new internet consumer, improved video conferencing capabilities, enhanced safety features, and a brand new cellular app. With its wide selection of options and inexpensive value, 3CX v16 is a good alternative for companies that need to enhance their communications and collaboration.